Refund policy

Returns & refunds

We hope you will be happy with your purchase. However, should you feel it necessary to return an item because it is faulty or different to those ordered, we aim to make the returns process as simple as possible. If you believe that there is a product quality issue, then please contact us at: orders@summerhalldistillery.com. We must be notified of damaged goods within 2 days of delivery. We will refund the credit/debit card/PayPal account used to purchase postage charges incurred when we receive the items back.

Purchasers may cancel their order by informing Summerhall Distillery up to 7 days after receiving the order. Goods must be returned unopened, sealed and in original condition together with the original invoice within 7 days of the date cancelled. Summerhall Distillery will refund the purchase within 30 days of you notifying us about the return. The cost of returning the product is the responsibility of the purchaser. Liability for loss or damage during transit is also the responsibility of the purchaser.